Overview

Chronograph was founded to bring next-generation technology to private capital markets. Our cloud-based analytics and data management suite empowers top venture capital, private equity, and credit funds worldwide to analyze their investment performance in detail, with over $20 trillion of AUM monitored via our solution suite.

At Chronograph, we have the unique opportunity to work with investors who are driving some of the most impactful changes in start-ups, global infrastructure, renewable energy, and growth equity. With backing from The Carlyle Group, Nasdaq Inc., and Summit Partners, Chronograph has grown rapidly since its inception in 2016.

The Opportunity

Bring your expertise to a highly collaborative, creative, and innovative team with a market-leading technology product suite. We are seeking a highly motivated Solutions Engineer to help own and scale our growing Solutions Engineering function.

You will work closely with stakeholders to bridge the gap between the client experience & Chronograph technology team, with a focus on integration strategy, technical configuration, technical troubleshooting and client support. This position will be part of the engineering team with real time collaboration with Client Services and broader engagement across the organization. The imperative is to deliver an exceptional level of service to clients while helping to establish a growing function within the business.

This is an exceptional opportunity for a driven, detail-oriented top performer to become directly engaged with several of the world’s most sophisticated private equity investors and produce immediate impact within a globally-focused financial technology firm.

Even if you do not meet all criteria, we would still encourage you to apply! Chronograph offers an entrepreneurial environment where you will be able to proactively identify opportunities to develop and strengthen our Solutions Engineering function.

As a Solutions Engineer at Chronograph, you will:

Support clients in all aspects of technical configuration, including client API queries, data model questions, xConnect (Excel plug-in) installation and troubleshooting, Snowflake questions and similar
Educate clients on core foundational concepts in leveraging Chronograph’s GraphQL and Snowflake APIs
Become a subject matter expert on technical use-cases and common client questions
Triage and respond to product questions and bug reports from clients
Build custom scripts to assist with client implementations
Collaborate on optimal integration strategies to meet reporting and analysis use cases

You will be successful in this role if you have:

Familiarity with modern programming and software development best practices
Robust understanding of relational databases, and preferably experience with PostgreSQL
Experience with web technologies like GraphQL or REST APIs
Background using monitoring tools like Sentry and Grafana
Experience with and/or substantial interest in database technologies, including Snowflake
Exceptional written and verbal communication skills
Initiative - this is a growing team within Chronograph and we are seeking a motivated individual to help establish this as a major resource within the organization

Want to learn more about Engineering at Chronograph?

Visit: https://www.chronograph.pe/engineering-careers-at-chronograph/

Why Join Chronograph?

We value creativity, open communication, cutting edge technology, striving for excellence in all things – and having fun along the way. We want you to be happy here for the long-term.

We offer:

Flexible work arrangements (including in-person / hybrid)
Competitive salary
Workplace pension scheme
Unlimited and flexible vacation
Generous PMI
Team week events in HQ (Brooklyn, NY) three times annually for all employees
...and more!

Chronograph is committed to promoting a diverse and inclusive culture, and we welcome applicants from all backgrounds. If you’re a passionate team player who wants to have an outsized impact on a diverse and dynamic team, we’d love to hear from you!

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Solutions Engineer