Our client is looking to hire a talented Data & Market Insights Intern to join their close-knit and dedicated team on a summer internship (July till August 2025). Our client is an award-winning tech start-up specialising in Flexible Living Solutions for Real Estate.

This is a hybrid role with a salary of £25K - £26K pro rata. In this role you will contribute to maintaining a robust and well-organised customer database, enabling targeted marketing efforts and supporting the company's overall sales and marketing strategies.

If you are passionate about data and possess a keen eye for innovation, and thrive in a collaborative environment, this internship role offers an exciting platform to showcase your expertise and contribute to a transformative project in a fun and fast-paced environment.

About You

Highly organised; ability to multi-task and handle multiple deadlines simultaneously
Data-driven and analytical
Knowledge about Universities / Student Accommodation advantageous
Sales and Marketing interest
Self-starter attitude and ability to exercise judgement and solve complex problems without direct supervision
Proficient in Excel and the use of AI tools.
Quick learner CRM systems used HubSpot (training will be provided)
Excellent communication skills

The Role

This exciting intern role resides within our dynamic go to market team, fostering collaboration between both the marketing, sales and customer service teams. Joining our team presents a great opportunity to contribute to a major company-wide project aimed at enhancing our data infrastructure. This initiative entails enriching our CRM with customer and prospect data, enabling us to implement advanced segmentation techniques, and harnessing the power of AI and cutting-edge tools to optimise data management processes.

As part of this project, you will play a critical role in leveraging innovative technologies and strategies to unlock the full potential of our data. By working closely with cross-functional teams, you will help to spearhead efforts to streamline data handling and improve customer segmentation that drive impactful go to market initiatives. This is a unique chance to make a tangible impact on our organisation's success and shape the future of our data-driven strategies.

The Company

Our client is a multi-award-winning tech company with global headquarters in London, UK. They provides SaaS property management solutions and operational support to multifamily residential, student and hospitality sectors globally.

Known more commonly as “Flexible Living”, this convergence and cross-section of residential, student and hospitality have blossomed into a major industry globally. Our client is well-positioned to help support the needs of investors, owners, operators and tenants with world-class technology and expertise.

They have developed a pioneering technology platform to power professionally managed flexible rentals - enabling landlords to profit from the rapidly converging worlds of real estate, hospitality, and travel. Their clients include names like Greystar, JLL, Blackstone, and Starwood amongst many others.

The Opportunity

You will be at the tip of the spear when it comes to assisting in researching, identifying and updating our CRM data.
You will work across many different customer, product segments and geographies, generating new contact and assisting with data integrity.
Working with a specialised team of Marketing professionals, and Business Development Managers and Account Executives you will assist the team in creating fresh contacts that aid lead generation.
Helping to manage their customer database to ensure contact information is accurate and up to date
Day-to-day activities include research, data collection, data validation, reporting and supporting the needs of the sales and marketing teams
You are a creative problem solver and a strategic thinker.
Strong work ethic, organised and disciplined to achieve assigned KPI metrics

Responsibilities

Utilise Hubspot for data management: (training will be provided) and leverage its capabilities to effectively manage customer data. Utilise Hubspot to update, organise, and maintain accurate prospect and customer information.
Research and validate contact information: Conduct thorough research to find missing or incomplete contact information for individuals within the customer database. This includes researching email addresses, full names, and companies associated with the contacts. Verify the accuracy of the information through reliable sources.
Add new contacts and expand the database: Identity and research companies within the target industries (real estate, hospitality, etc.) to add new potential contacts to the database. Gather contact details, including first name, last name, email address, company name, and business type. Ensure all new contacts are properly added to the database.
Enhance existing contact records: Review and update the existing contact records within the database. Ensure that all contacts have complete and accurate information, including first name, last name, email address, company name, and business type. Fill in any missing details by conducting research and verifying the information.
Maintain data quality and integrity: Regularly monitor the customer database to ensure data accuracy, completeness, and integrity. Cleanse and deduplicate the data as necessary to eliminate any inconsistencies or redundancies. Implement data quality checks and adhere to data governance practices.
Collaborate with cross-functional teams: Work closely with the sales, marketing, and customer service teams to understand their data needs and requirements. Collaborate on initiatives that require accurate and well-segmented data and provide support in generating reports and analysis based on the data.

By taking on these responsibilities, you will contribute to maintaining a robust and well-organised customer database, enabling targeted marketing efforts and supporting the company's overall sales and marketing strategies.

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