Job title: Data Analyst

Salary: C1 £27,711 - £30,060

Hours: 37

Contract: Permanent

Location: Newmarket House

About the role:

Dealing effectively with the City’s waste is a Council priority, and the Waste Management Service is committed to ensuring that we maximise recycling, minimise landfill and recover value from all our waste. We are looking to recruit a motivated and enthusiastic Data Support Officer into our Contracts and Performance Team to help us achieve this aim.

Key areas of work will include:

Supporting colleagues in data management and analysis for the Council’s internal and statutory data and performance management
You will be skilled in Excel and primarily be working on a macro-based spreadsheet which compiles the performance data for waste management, such as recycling performance amongst others. This primary source of data is then used to report data internally as well as externally to DEFRA and the Environment Agency. This will include using Waste Data Flow, a system developed by DEFRA for waste reporting.
You will be required to understand and operate the Council’s internal Waste Management System, Collective. Experience with Collective is preferred; however, training will be provided.
Liaising with the other teams and colleagues within waste management (operational, and contract management) and finance to verify data, and identify and manage data issues.
You will be capable of manipulating data to identify discrepancies, identify solutions and to provide a range of reports for managers and external bodies.

In addition, you will be required to work in a flexible manner providing support to other teams within the Department dependent on where the prevailing priorities lie. You will therefore need to be able to organise your time in order to manage these competing priorities, deadlines and any relevant targets.

Please note that the successful candidate will work a standard 37-hour week based at Newmarket House, Cross Green.

What we offer you:

We take pride in offering the best employee experience, with benefits including:

a competitive salary and annual leave entitlement plus statutory holidays
membership of the West Yorkshire Pension Fund with generous employer contributions
flexible and hybrid working arrangements subject to service requirements
a clear career pathway and continuing professional development opportunities
a range of staff benefits to help you boost your wellbeing and make your money go further

We've built an inclusive place to work, where everyone is welcomed, feels valued and can truly be their authentic self at work. We want our people to be the best they can be, no matter who they are and where they come from. It is important we have a workforce representative of the communities we serve. We have made significant improvements within our management/supervisory posts, however our operational part remains largely unrepresentative. We are therefore particularly keen to receive applications from women and ethnically diverse groups.

Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions .

How to apply:

Please apply via the apply now button and complete the application form.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

We promote diversity and want a workforce that reflects the population of Leeds and the communities we serve. Leeds City Council is recognised in Stonewall’s Workplace Equality Index 2024. We are also an Age-friendly Employer, a Mindful Employer and a Disability Confident Leader.

All new Leeds City Council appointments are made subject to the satisfactory completion of a six month probationary period.

This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.

If you do not have the right to work in the UK, candidates must consider their own eligibility for sponsorship for a particular role through the Skilled Worker route before applying. To be eligible for sponsorship you'll usually need to be paid the 'standard' salary rate of at least £38,700 per year or meet one of the other eligibility criteria. For more information visit Skilled Worker visa on the government website. Please ensure you are eligible before applying.

Job Description

Job purpose

To provide the effective and efficient administration, support and maintenance of business ICT applications as part of a Contracts and Performance Team

Primary areas of work to include, the provision of accurate and timely data analysis for development and improvement projects, to provide information reporting for the Contracts and Performance, to analyse, input and present data to a variety of audiences as detailed below

Responsibilities

To support the Contracts and Performance Team in delivery of effective information systems in support of team, service and authority service plans.
Member of a multi-skilled team responsible for supporting the development/support/maintenance of Environmental Services information systems.
Responsible for assisting in the delivery of technical improvements to assist in service improvement, service development be able to give reliable technical advice and perform technical troubleshooting where required.
To assist in the management of change within a technical or business environment in accordance with best practise.
To provide reports, data and information as requested.
Take responsibility for the support of project work packages, which must be delivered in accordance with “best practice” - on time, within budget and to the agreed standard.
Ability to demonstrate products to a wide range of audiences.
Organise and operate administrative systems within the service. Contribute to the planning, developing and monitoring of support services.
Monitoring and evaluation of the systems and processes.
Develop good working relationships with business support employees, outside agencies and stakeholders.
Take a lead role in the development and maintenance of record/ information systems including a specialist and lead role as required.
To provide an excellent customer service to colleagues, customers and visitors to the service.
To provide detailed analysis and evaluation of data and produce detailed reports/information as required.
To provide advice and guidance to staff and others on complex issues.
Undertake research and obtain information to inform decisions.
Be aware of and comply with policies and procedures relating to child protection, inclusion, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person.
Understand and abide by the Council’s equal opportunities policy in the duties of the post and as an employee of the Council.
Participate in training and other learning activities and performance development as required and for personal development.
The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.

Qualifications

ECDL, GSCE or similar ICT qualification is desirable

Essential requirements Candidates will only be shortlisted if they can demonstrate that they meet all the following essential requirements.

Familiarity with use of Microsoft Office packages and other systems relevant to the operation of Environmental Services business support IT.
Able to produce accurate and detailed documents.
Able to receive and deal with complaints, enquires and requests for advice from colleagues, members of the public and external agencies and organisations.
Good numeric and literacy skills.
Able to undertake activities to develop staff utilising the appraisal scheme.
Able to provide a responsive and flexible service as needs change.
Able to communicate effectively with a wide range of people including sensitive and complex information.
Able to prioritise own workload to meet conflicting deadlines.
Able to produce and present routine reports and data.
Able to accurately enter/retrieve data information from information systems.
To display a responsible and co-operative attitude to working towards the achievement of the services aims and objectives.
Of general office procedures and practice.
Of relevant financial regulations to carry out financial transactions.
Of and familiarity with technical/ specialist information in relation to environmental services
Of operating office equipment e.g., photocopier, printer.
Of operation of complex and specialist administrative systems especially data and IT.
Of working in partnership with others to deliver work to set deadlines.
Of providing customer focussed services. Of participating in teams and using own initiative.
In the use of Microsoft packages
A commitment to implementing Customer Care policies

Essential Behavioural & Other Characteristics

Understand and embrace Leeds City Council Values and Behaviours and codes of conduct
Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon
Able to understand and observe Leeds City Council policies and procedures.
Carry out all duties having regard to an employee’s responsibility under Health, Safety and Wellbeing
Willingness to actively participate in appraisal, training and development activities to ensure up, to date knowledge and skills.
Flexible and adaptable to change to assist other services as required commensurate to grade.
Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality & diversity of Leeds City Council.
Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person
The Council has adopted a flexibility protocol and the role will be expected to work within these parameters.

Desirable requirements Candidates are not required to meet all the following desirable requirements however these may be used to distinguish between candidates.

An ECDL, GSCE or similar ICT qualification
Knowledge and understanding of Local Government, it’s functions, services and organisation.
Knowledge of Environmental Services
Previous experience of business support duties.
Experience related to business support systems associated with environmental services

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