Application Deadline: 16 November 2025

Department: Retail

Location: Manchester - Trafford Centre

Compensation: £12.60 / hour

Description

The role

Stock Assistants work at the forefront of our business & ensure our products are fresh, and that we are maintaining our visual merchandising and cleanliness standards. We need you to be passionate, motivated and enthusiastic about showcasing our beautiful products. You need to be an excellent team player who is ready to hit the ground running to ensure our stock levels are maintained during our busiest time of the year.

You'll support with processing deliveries, and keeping an eye on stock rotation so to reduce waste management. With in-depth training on our products and ingredients, you will be a Lush Ambassador representing our ethics and values to our customers, and play a crucial part in ensuring the ultimate experience for our guests, and offering the best customer service on the high street, at our busiest time of the year.

Our delivery shifts can start as early as 6am so please consider this when applying.

Key Responsibilities

Maintaining visual merchandising and cleanliness standards.
Maintaining shop floor stock levels during our busiest time of the year.
Processing deliveries.
Adherence to our freshness policy and stock rotation.
Waste management.
Stocktakes.
Maintaining high levels of organisation in the stockroom and back of house areas.
Members of the stock team will also receive introductory product and customer experience training.

Please note that this role involves heavy lifting, usage of ladders and unloading deliveries

Skills, Knowledge And Expertise

Teamwork: Capable of collaborating with team members to achieve store goals, and maintaining a positive and supportive work environment.

Communication: Strong verbal communication skills to engage customers, actively listen to their needs, and provide relevant product information.

Adaptability: Ability to adapt to changing circumstances, handle challenging situations, and work effectively under pressure.

Problem-solving: Skill in identifying and resolving any stock issues, finding appropriate solutions, and ensuring customer satisfaction.

Organisation: Aptitude for maintaining an organized store environment, managing inventory, and creating visually appealing product displays.

Ethical and Sustainable Mindset: Understanding and alignment with Lush's commitment to ethical sourcing, sustainability, and cruelty-free practices.

Benefits

Holiday allowance
50% discount on Lush products and spa treatments
Profit-based bonus
Complimentary spa treatment*
Pension scheme
Paid day off for your birthday* (Permanent team only)
Cycle to work scheme
Discounted rail and bus season tickets
Employee assistance programme
6 months of full pay for parental leave (primary caregiver must qualify for SMP)
Flexible working
Tailored gender affirming care*

*qualifying period/hours required

LUSH

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