Job Description

Customer Experience Talent Community

Join Our Customer Experience Talent Community – UK

Shape the future of healthcare through seamless customer experiences.

At Mölnlycke, we’re on a mission to create and deliver a seamless customer experience that adds real business value through integrated, best-in-class service. If you're passionate about transforming customer interactions and want to be part of a purpose-driven organization, we invite you to join our Customer Experience Talent Community for the UK.

We are always on the lookout for passionate and talented individuals eager to make a difference. While we may not have an immediate opening that matches your expertise, by registering with us, we’ll be able to connect with you when relevant career opportunities arise. We also encourage you to subscribe to our career newsletter to stay up to date on new job openings. We believe that innovation and impact start with our people. We are always on the lookout for passionate and talented individuals eager to make a difference.

While we may not have an immediate opening that matches your expertise, joining our Talent Community ensures that we can keep your profile in mind for future opportunities. We will only reach out when a relevant position becomes available and your experience aligns with the role.

By registering with us, you’ll stay connected and be among the first to know when suitable opportunities arise. We also encourage you to subscribe to our career newsletter to stay up to date on new job openings.

Why Join Our Talent Community?

Be Part of the Vision: Help us deliver on our GCX strategy by contributing to operational excellence, process innovation, and long-term transformation.
Grow with Us: Mölnlycke invests in developing capabilities and fostering collaboration across global and local teams.
Drive Impact: Support healthcare professionals and patients by ensuring smooth, responsive, and digitally enabled customer journeys.

Business Areas

Our business is organised into four areas: Wound Care, Operating Room Solutions, Gloves, and Antiseptics. Customer centricity, sustainability, and digitalisation are at the heart of everything we do.

Roles We’re Looking For

We welcome interest from candidates with experience or aspirations in:

Customer Care & Support
Order Management & Fulfilment
Complaint Handling & Resolution
Customer Experience Strategy & Transformation
Digital Customer Engagement & CRM
Service Operations & Process Improvement

What We Value

A proactive and service-oriented mindset
Strong communication and interpersonal skills
Digital fluency and adaptability
Passion for operational excellence and transformation
Ability to collaborate across global and local teams

Location

Our customer care teams adopt a hybrid working pattern from our local offices in Milton Keynes and Oldham.

Our Approach to Diversity and Inclusion

At Mölnlycke, diversity is not just a vision – it’s our strength. We are committed to fostering an inclusive workplace that values and celebrates the power of diversity. We believe diversity fuels innovation, creativity, and problem-solving. Join a team where authenticity is embraced and every employee, regardless of background or identity, experiences a true sense of belonging.

Your attitude, drive, enthusiasm, and eagerness to learn are just as important to us as the requirements for the role.

Employee Development

We’ll give you the challenges, training, and support to advance your career.

About Mölnlycke

Mölnlycke is a world-leading medical products and solutions company that equips healthcare professionals to achieve the best patient, clinical, and economic outcomes.

We employ around 8,700 people globally, with our headquarters in Gothenburg, Sweden, and operations in more than 100 countries. Mölnlycke is a founding partner of GoCo Health Innovation City, a world-class innovation cluster for health. Since 2007, we’ve been part of Investor AB, a long-term owner of high-quality global companies founded by the Wallenberg family in 1916.

Visit www.molnlycke.com to learn more about our vision, values, and team.

Explore www.molnlycke.com/careers for global job opportunities.

Follow us on LinkedIn to see how we Revolutionise Care for People and Planet.

Mölnlycke Health Care Suomi

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