Swinton Estate

Spa

Full time

Permanent

Country Club & Spa Receptionist

Hiring multiple candidates

Full Time 40 hours per week, working 5 days over 7 (to include weekends on a rota basis)

Up to £25,397 per annum plus tronc

Who We Are

Swinton Estate is situated in the Yorkshire Dales and is one of the largest privately owned estates in England. Constantly developing we boast Swinton Park, a luxury traditional castle hotel with 42 bedrooms, two holiday cottages and award winning Samuel’s Restaurant; a luxurious country club and spa including the contemporary Terrace Restaurant; Swinton Bivouac a glamping site with tree lodges, yurts and café, and last but by no means least the Swinton cookery school.

As part of our C.A.S.T.L.E commitments, environment and sustainability here at Swinton is a major strand. Alongside our pledge for the Estate to be Net Zero by 2030, a commitment from each individual is crucial. Each individual is permitted to be involved with resource reduction and staff engagement initiatives to cascade the importance to other staff members.

We are recruiting for the position of Full Time Spa Receptionist in our luxury Spa at Swinton Park.

This is a fantastic opportunity to be part of our great company. If you feel you have the necessary skills and the desire to succeed then please apply.

The Role: As Spa Receptionist you will:

Greet guests on arrival to the spa
Be the first point of contact for guests
Answer phones and reply to emails regarding bookings
Check guests in to the spa and provide tours if necessary
Preparation for spa days (towels, robes, bands etc)
Work alongside spa hosts to ensure all guests are happy
The role will also include some time in the estate shop

We Are Looking For

A strong team player
Previous experience working in a similar receptionist role
Flexibility as you would be required to work weekends and shift patterns
Experience of using premier software booking system and reslynx booking system
The ability to deliver excellent customer service
The ability to work well under pressure
Great personal presentation and pride in your appearance
Excellent spoken English

Package Description

Competitive Salary
30 days annual leave (including bank holidays) increasing with service
Summer Party, Christmas Party, Long Service Awards
Eligible team members will benefit from a NEST pension scheme
Complimentary meal when on duty
Team Member of the Month Awards
Refer a friend scheme
Full Uniform
Free Car Parking
Up to 50% discount in our restaurants and up to 50% discount on Spa Treatments
Friends and Family discounts on overnight accommodation
Learning & Development opportunities to grow and progress through our business

Swinton Estate

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Country Club & Spa Receptionist