About Us
We love pets - which is why we’re on a mission to make the world a better place for pets and their parents. We offer pet insurance policies with generous pet health benefits that are designed with their needs in mind. We’ve helped half a million pets stay happy and healthy since 2017 - and many more customers throughout the world are joining us every day. Our company is respectful, fun-loving and passionate about pets and their wellbeing. Throughout our business you'll meet people who think differently, aim for impact, and love to try new things. Want to join our pack? Join us. Love every moment. Love ManyPets.
A day in the life
This role is remote first but travel will occasionally be required to the London office.
In this role, you will be at the forefront of our data-driven initiatives, training machine learning and artificial intelligence models as well as leveraging advanced statistical techniques to uncover trends and patterns that inform our business strategy. Your insights will play a key role in shaping decisions across various business areas, including marketing, sales, claims, customer retention, fraud detection, and customer servicing.
As a Data Scientist, you'll collaborate closely with cross-functional teams, including product management and engineering, to identify an integrate your findings into our operations and develop predictive models that enhance our business processes. This collaborative approach allows you to work on a variety of projects, ensuring that your contributions have a significant impact across the organisation.
We value innovation and continuous improvement, so you'll be encouraged to stay current with emerging trends in data science and the pet insurance industry. You'll have the opportunity to evaluate and implement new methodologies, tools, and frameworks to keep our data analysis and modelling processes at the cutting edge.
Your responsibilities
- Manage data science projects across the business
- Leverage advanced statistical techniques and machine learning/AI models to identify patterns and trends in data, providing insights to inform business strategy and decision-making.
- Develop predictive models to support decisions across multiple business areas, including marketing, sales, claims, retention, customer behavior, fraud detection, and customer servicing.
- Deploy machine learning models into production using AWS services, including SageMaker, S3, Feature Store, ensuring scalable, reliable, and monitored solutions that directly support key business processes.
- Collaborate with product management and engineering teams to integrate data-driven insights and deploy predictive models into existing systems and processes.
- Communicate complex models and findings to stakeholders effectively through data visualisation, reports, and presentations.
- Stay updated on emerging trends and technologies in data science and the pet insurance industry, implementing new methodologies, tools, and frameworks to enhance data analysis and modelling processes.
- Perform statistical analysis, machine learning, and data mining to support various business needs.
- Participate in Agile or Kanban methodologies, contributing to a collaborative and flexible team environment.
- Work closely with data engineers to ensure robust data pipelines and data infrastructure to support data science projects.
- Contribute to a fast-paced, scale-up environment by adapting to changing business needs and providing innovative data-driven solutions.
- Maintain a strong understanding of data privacy and security requirements, ensuring compliance with relevant regulations.
Your Skills And Experience
- Data Science experience in accessing and analysing data using Python and SQL, ideally working with data engineering.
- Proficiency in statistical analysis, machine learning, and data mining techniques.
- A good understanding of key machine learning models, including Gradient Boosting Machines (GBMs), Neural Networks and Large language models (LLMs).
- Hands-on experience with popular machine learning libraries such as Scikit-learn, XGBoost, LightGBM, TensorFlow, or PyTorch.
- Knowledge of AWS products and services including Sagemaker.
- Deep knowledge of Microsoft Excel in a commercial setting.
- You enjoy being Agile - you should be happy working with Agile or Kanban methodologies.
- You want to be part of a fast-paced, scale-up environment like ours!
- Ability to communicate effectively with both technical and non-technical audiences at all levels of the organisation.
The interview process
This position has a three-step interview process, which will be held via Zoom.
- Stage 1 – an informal meeting with our Talent team. We’ll explain more about the role and how your experience matches up with what we need.
- Stage 2 – you’ll meet our Lead Data Scientist and one of the Engineers in the team. This will be a longer interview up to an hour and we’ll ask you technical competency questions plus you’ll be able to ask us anything you need to know.
- Stage 3 – we will ask you to prepare a response to a technical brief, which you will talk through with the Chief Data Officer and one of the Engineers in the team. We expect this to last about an hour.
Ways of working
On a typical day you’ll be working from a laptop with a screen, mouse, keyboard, and headset. You’ll be meeting your colleagues on Zoom and keeping in touch regularly via email and Slack too – we’d expect you to be using your computer for around seven hours a day. We’d ask that you have a distraction-free work area and a reliable internet connection with a speed of 25Mbps so you can work effectively. We’ll make sure you have the right home set-up that supports you in the role by providing best-in-class technology, money towards a desk, and vision support.
Inclusion at ManyPets
We promise to give you the same opportunities as everyone else and we won’t discriminate against you at any point in the process. This includes how we source talent, our interview process, our conditions of employment (including pay) and feedback. If you'd like to read more about this, please download our Approach to Inclusion policy.
Reasonable adjustments and support
If you need any help, support, or advice at any point during the hiring process please email Inclusion@ManyPets.com. If you want to ask any questions or request an adjustment, please let us know and we'll do what we can to flex our approach.
Connect with us!
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