Department: Field Services
Location: London
Compensation: £40,000 - £43,000 / year
Description
Pod is one of the UK’s leading EV charging providers, trusted by over 250,000 customers and powering more than 5 million miles every single day. But behind the numbers is a team of passionate people working together to shape a smarter, more sustainable future.
We started off in 2009 as Pod Point, helping people make the switch to electric as EVs began to hit the road. Today, we’re leading the way into a smarter energy future. As part of the EDF family – the UK’s biggest generator of zero-carbon electricity – we have the strength and stability to grow for the future.
We’re proud to be the trusted charging partner for leading automotive brands like Mercedes, Jaguar Land Rover, BMW, and Kia; home builders Barratt and Bellway; and retail giants including Tesco. Our smart charging solutions don’t just support EV drivers - they help balance the grid, lower costs, and make clean energy accessible to everyone.
Pod is here to help build a brighter future for society by managing the flow of energy, making it affordable, accessible, and for the benefit of everyone.
Our Ways of Working
Due to the nature of this role, you are required to be based in and around London. As a result this role will be predominantly field based, out on the road within your area, auditing our partners, and installers on site at regular intervals, alongside time working from home.
Join the EVolution:
As our Field Quality Assurance Assessor, you'll be part of the Quality Assurance team who are all about supporting our Installation partners, both in the field and online. You'll be responsible for:
- Overseeing testing, commissioning, and handover of charging units
- Performing random quality audits to maintain consistency across installers and contractors
- Monitoring the use of correct tools, protective devices (RCDs, MCBs, RCBOs), surge protection and general PPE
- Ensure installers are competent with single-phase
- Ensure installations are carried out to a professional standard, with tidy workmanship
- Confirm proper user demonstrations and documentation are provided to customers
- Handle escalations where installation quality is questioned
- Promote awareness of updates in electrical regulations and industry standards
- Support with technical questions raised from field team
- Identify and act on process and procedures improvements, whilst on-site
- Work with the H&S department to improve site safety and standards
- Manage and check calibration of safety test equipment
- Aid with the Certificate completion deadlines.
Plug in your skills:
We reckon this role would be perfect for someone who's got a passion for the electrical installations world, whilst you don't have to have worked in the EV world before, it would be advantageous if you did! The core skills we are looking for are:
- NVQ Level 3 in Electrical Installation or
- C&G Level 3 in Electrical Installation (2391)
- Environmentally conscious, with a passion for sustainability
- Full UK driving License
- High level of knowledge around site health and safety
- You'll have proven experience of coaching others
- Experience of completing end-to-end EV charger installations (preferred, not essential)
- C&G Inspection and Testing (preferred, not essential)
Perks that spark joy:
- Flexible hybrid working model
- Company EV
- Free Pod Point
- Family & friends discount scheme
- 25 days holiday (plus Bank Holidays)
- Very generous parental and family leave
- Pension scheme with a 4.5% matched contribution
- Eyecare scheme
- Life insurance covering up to 4x your annual salary
- Virtual GP provided by HealthHero
- Employee Assistance Program
- Free Mortgage Advice
- Discounted Gym Memberships
- Cycle2Work Scheme
Important Information:
You must have the legal right to work in the UK. We celebrate diversity and encourage applications from all backgrounds. Your privacy is important to us, all information shared will be handled according to our Candidate Privacy Notice.
