IT Operations Engineer - Power Generation - Northampton office-based role
About us
Infinis is the UK’s leading renewable energy generator of low-carbon power from captured methane. We convert methane gas from landfill sites and disused mines into electricity. Our sustainable energy expertise also extends to solar farms and battery energy storage (BESS) technology.
This work helps reduce greenhouse gas emissions related to climate change and provides secure, efficient local power generation. Infinis is supporting the energy transition to net zero. We are committed to innovation, environmental responsibility, and safe and efficient local energy solutions.
If you’re passionate about engineering, sustainability, and power generation, this is your opportunity to thrive in a forward-thinking company. With the demand for renewables set to rise, the energy industry is a great place to build your career.
About the role
We are looking for a proactive, skilled IT Operations Engineer who can deliver robust operational excellence across cloud services, business applications, and core networking systems. Reporting to the Lead Infrastructure and Operations Engineer, you will play a key role in ensuring our systems are secure, resilient, and future-ready with a focus on cybersecurity and operational excellence.
You must have experience in IT operations within a multi-site environment, with the ITIL framework and sound project management skills. You will need hands-on experience with Windows 10/11 and Office 365, Windows Server environments, and Azure Virtual Desktop (AVD); familiarity with the Meraki dashboard and Cisco networking devices; and experience with Cisco networking.
Location
This is an office-based role at our HQ in Northampton, with the opportunity to work one day a week from home. You must be able to drive and be willing to travel occasionally to sites across the UK. This role includes an on-call Rota schedule.
Key Responsibilities
- Administer Microsoft 365, Azure, Intune, and Entra ID environments
- Ensure system performance, availability, and data integrity through proactive monitoring and backups
- Working knowledge of DNS, DHCP, and core network services
- Provide end-user support and training, ensuring ITIL-aligned service delivery
- Monitor servers, storage systems (SAN/NAS), and network devices (switches, firewalls, WAPs) and cloud environments to detect and resolve incidents before service impact
- Assist with infrastructure upgrade projects and contribute to new solution designs
- Support third-party vendors and internal teams, contributing to project planning, architectural design, and service improvements
- Respond swiftly to incidents, ensuring minimal downtime and optimal recovery
- Identify opportunities to automate, optimise, and enhance IT processes, contributing to a culture of operational excellence
- Prepare and process hardware/software purchase requests, coordinating delivery, installation, and invoicing
- Maintain compliance with ISO 27001 and accurate technical documentation
About you
- Microsoft certifications preferred with advanced Microsoft 365 expertise (Exchange Online, Intune, SharePoint, Teams)
- Firm grasp of networking protocols, TCP/IP, DNS, DHCP, and VLANs, along with VPN, SharePoint, MFA, NTFS, GPO, WSUS, Defender 365, Sophos, ASA, SAML, WDS, WAN, LAN, MPLS, and vSphere
- Understanding of modern security tools and fundamentals, including firewalls, IDS/IPS, and EDR
- Experience administering Active Directory (Hybrid) and Exchange Server (Hybrid)
- Familiarity with Citrix or Azure Virtual Desktop (AVD) environments
- Proven experience with infrastructure maintenance across on-premises and cloud environments
- Strong knowledge of Microsoft server, cloud and virtualisation technologies
- Experience with endpoint management and cloud security tools
- Ability to troubleshoot complex issues and deliver timely, practical solutions
- Excellent communication and problem-solving skills
- Ability to perform under pressure, especially during incidents or high-demand periods
- Full UK driving licence with a willingness to travel to sites when required
What we offer
- Competitive salary with an annual bonus of up to 15% paid annually
- Domestic solar, battery, and EV charger employer funding scheme
- Employee Assistance Program that offers virtual GP appointments
- Cycle-to-work scheme and eye care vouchers
- Community volunteering days to give back to the local area
- 25 days of annual leave, plus bank holidays
- Company pension scheme with 6% employer contribution
- Sick pay eligibility after a qualifying period
We value diversity and inclusion and encourage applications from underrepresented groups. We believe diverse teams build better solutions.
Recruitment Notice for Agencies
We work with a Preferred Supplier List of trusted recruitment partners who comply with our company’s recruitment terms and conditions. We do not accept unsolicited introductions, and no fees will be applied for direct candidate contacts.
