Overview
At DF Capital, we champion banking for ambition. As an award-winning provider of commercial finance and savings, we empower depositors and small businesses with financial solutions tailored to fuel their growth. Headquartered in Manchester, our team of over 160, serves thousands of customers across the UK, transforming savings into new opportunities for businesses to thrive.
We're passionate about helping our customers succeed. As we expand our retail and commercial lending products, we remain committed to meeting their evolving needs and supporting their ambitions every step of the way.
OUR STORY
Founded in 2016, DF Capital was born with a focus on distribution finance - providing dealers, distributors, and manufacturers with the funding they need to stock, display, and sell products, without straining cash flow.
Since then, we've delivered over £3.5bn of funding across diverse sectors. From motorhomes and machinery to motorbikes and lodges, we've financed all shapes and sizes of commercial vehicles and automobiles (no planes or trains - yet). We listed on the Alternative Investment Market of the London Stock Exchange in 2019.
BECOMING A BANK
In 2020, we became a fully authorised bank, extending our offering with savings products for retail depositors. We're proud of our strong customer service, consistently achieving high satisfaction scores - like our current average rating of 4.8/5 from 1,200+ reviews, which also earned us a Platinum Trusted Service Award. The deposits we receive fuel UK businesses through our commercial lending, creating a virtuous cycle of growth.
WHERE WE'RE HEADED
Our goal is simple: to be the best bank - for our customers and each other. We put customer needs first, continuously looking to improve our proposition on their feedback. We aim to help more customers in more ways while continuing to deliver exceptional service.
How do we achieve this? By hiring people who care deeply about doing the right thing, we've been recognised as ‘World Class to Work For' by Best Companies, and we're proud of our inclusive, sustainable, and progressive workplace.
OUR CULTURE
DF Capital is a very special place to work. We have an amazing team who commit themselves each and every day to bring our ambitious growth plans to life. We've achieved much on our journey so far, but I believe we have our best days ahead of us.
We've established a unique culture that is built on a virtuous circle where engaged and empowered employees, who are powered by a shared purpose, deliver great outcomes for our customers, our communities, the environment and ultimately our shareholders. This is why we are rated a world class place to work and are amongst the best companies to work for in the UK.
THE ROLE
We are looking for...
Responsibilities And Duties
DF Capital are passionate about providing employees with the right training and support to help them excel in their roles and future careers. We are confident that an applicant with the right attitude and drive will succeed in this role.
Other duties may be assigned outside of the following duties and responsibilities:
This role is pivotal in enabling DF Capital's culture and engagement agenda, driving initiatives that connect colleagues to the company's purpose, values, and ambitions. Focusing on shaping a high-performing, inclusive culture where colleagues feel engaged, recognised, and empowered to succeed.
Working closely with the People Director and senior leaders, the role leads the design and delivery of programmes that build engagement, strengthen leadership effectiveness, and embed DF Capital's desired culture across every stage of the colleague experience.
Also overseeing social impact activity — ensuring DF Capital continues to make a positive difference to its people, communities, and the environment.
Acting as a subject matter expert on culture, engagement, and inclusion, bringing insight, creativity, and evidence-based approaches.
The successful candidate will continuously seek opportunities to evolve how DF Capital builds connection, belonging, and high performance.
Key Responsibilities
Culture, Engagement & Performance
- Lead the end-to-end culture and engagement strategy, ensuring alignment with business goals and values
- Partner with leaders and managers to embed high-performing team behaviours and strengthen engagement across all business areas
- Translate insights from surveys, Colleague Voice, and feedback channels into meaningful actions that enhance engagement and culture
- Design and deliver cultural build and reform programmes that promote collaboration, accountability, and belonging
- Manage recognition and reward initiatives that reinforce values and celebrate success
- Oversee internal communications and storytelling to connect, inform, and inspire colleagues through the right channels
- Plan and deliver events, experiences, and campaigns that bring DF Capital's culture and purpose to life
- Support every stage of the colleague lifecycle, ensuring it reflects the desired culture and supports a consistent experience
Equity, Diversity & Inclusion (ED&I)
- Lead the implementation of diversity and inclusion strategies and initiatives, ensuring inclusion is embedded in DF Capital's culture, processes, and leadership practices
- Partner with the leadership team to drive measurable progress against D&I objectives
- Facilitate education, awareness, and engagement activity that champions diversity of thought, background, and perspective
Social Impact
- Chair the DF Capital Charity Foundation committee and oversee community partnerships, fundraising, and volunteering programmes
- Coordinate colleague participation in sustainability and carbon reduction initiatives, supporting the business's broader environmental goals
Collaboration & Influence
- Work closely with the People Director to shape and deliver the culture and engagement agenda across DF Capital
- Partner with leaders to drive accountability for engagement and culture within their teams
- Collaborate across the People Team to align engagement and inclusion activity with wider people and business strategies
Insight & Continuous Improvement
- Monitor and analyse engagement, culture, and inclusion metrics to evaluate impact and inform future plans
Requirements
- Minimum 3 years' experience in a culture, engagement and internal communications leadership role within a growing or change-oriented organisation
- Proven experience implementing diversity and inclusion strategies and initiatives that drive measurable outcomes
- Demonstrable experience leading cultural build or reform programmes that improve engagement, collaboration, and team performance
- Strong background in driving colleague engagement through insights, communication, and experience design
- Skilled at influencing senior stakeholders and partnering with leaders to embed desired cultural and behavioural change
- Experience managing recognition, reward, and internal communication programmes
- Experience in sustainability and social impact desirable but not essential
- Comfortable working both strategically and hands-on — able to set direction, lead initiatives, and get sleeves rolled up to deliver
Benefits
- Private medical insurance for you and your partner
- 10% Employer pension contribution
- 30-day annual leave entitlement plus Bank/Public Holidays
- Free Gym Membership
- Discretionary annual bonus
- Discretionary share awards
- Life Assurance
- Income Protection
- Save As You Earn company share acquisition scheme
- Tax efficient salary sacrifice scheme to obtain bicycles and electric vehicles
- 4 days of paid Volunteering leave to support our local communities
- Vibrant, bespoke designed new offices locate din Ancoats
