Business Analyst

Chubb • Full-time • London, GB • 2d ago

Job Description

Role Summary / Purpose

Provide support across the Enablement Operating Model – across the various disciplines such as Underwriting, Operations, Engineering, UX Design, Process and across development process i.e. requirements gathering, development, testing and change management.

Key Responsibilities / Accountabilities

Collaborate with stakeholders to elicit, document, and articulate business requirements, ensuring a comprehensive understanding of business needs and platform functionalities
Conduct gap analysis to identify areas for improvement and innovation, recommending actionable solutions.
Create user stories and acceptance criteria that accurately reflect business needs and requirements, working closely with all relevant stakeholders to ensure the delivery of high-quality features
Participate in sprint planning and prioritization sessions, ensuring that business value is maximized in the product backlog
Actively support the development process by attending daily stand-ups, sprint reviews, and retrospectives, providing insights to enhance efficiency and product outcomes
Develop comprehensive documentation, including business requirement documents (BRDs), functional specifications, and process maps, to communicate findings and recommendations effectively
Facilitate workshops and training sessions for stakeholders to drive understanding and adoption of new features

Qualifications

Functional Capabilities

Excellent analytical and problem-solving abilities, with a focus on actionable insights and business outcomes
Team player with a high level of initiative and drive
Proven experience working with cross-functional teams in a digital / flexible environment
Ability to work independently and manage multiple priorities and tasks simultaneously
Strong communication skills, with the ability to present complex information in an easily understandable format to diverse audiences

Technical Capabilities

Business level of English is a must
Good level in Spanish and other European languages like French, Dutch, German is a strong plus.
Minimum of 2-3 years of experience as a Business Analyst or in a similar role
Bachelor’s degree in business, Economics, Finance, or a related field
Previous insurance experience is a strong plus
High proficiency in Microsoft Office, particularly Excel and PowerPoint. Familiarity with tools such as JIRA, Confluence, or similar project management and documentation software
Experience of using AI within daily ways of working

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