Salary - £36659
Work Type - Hybrid
Job Location - Lingley Mere, Lingley Green Avenue, Warrington, WA5 3YR, United Kingdom
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week
United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.
We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.
We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.
We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.
Benefits
- A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
- A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
- Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
- A comprehensive healthcare plan through our company-funded scheme
- MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
- Best Doctors
- Salary Finance
- Wealth at Work courses
- Deals and discounts
- EVolve Car Scheme
- Employee Assistance Plan
- Mental health first aiders
- ShareBuy
- MORE Choices flexible benefits
- Enhanced parental leave schemes
Job Purpose
The Performance Analyst role exists to deliver performance reporting requirements to the business in a timely manner to an exacting standard of quality and accuracy. Analysis of the data is also key to the role in order to provide informed business intelligence to the target audience.
The role is required to use business tools to visualise Performance Reports based on the customer needs and maintain these reports, as well as innovatively improve them.
Accountabilities & Responsibilities
- Produce detailed reports on a daily, weekly and monthly basis
- Produce accurate and reliable reports to tight deadlines
- Build new reports for the business
- Build and maintain scorecards
- Liaise with managers and senior leaders to develop new reports
- Presenting information at all levels – Monthly management meetings etc
- Obtain data from other teams to feed into Management Information reporting
- Keep accurately documented processes for all reports
- Ensure data accuracy across a number of business systems
- Analyse reports to identify trends and provide recommendations for performance
- Delivery of reliable, accurate and complete performance reporting
Technical Skills & Experience
- High profile reporting to all levels of management
- Capable of working on own initiative and planning own workload
- Ensuring that deliverables meet the performance reporting schedules
- User in tableau report building and Power BI
- Advanced Microsoft Office e.g. Excel, Word, PowerPoint, and Access
- Personally organised with a structured and logical approach
- Analytical skills – Ability to process large volumes of data
- Flexibility to switch task and multitask at short notice
- A methodical “completer/finisher” approach to administration and documentation
- Customer focus for both internal and external customers
- Good understanding of working practices in Network/Process
- Experience of using/extracting data from Operational systems
- Knowledge of regulatory reporting
- Good oral and written communication skills
- The confidence to attend and the ability to participate in meetings/workshops with leaders in the business.
- Strong team worker who proactively shares workloads
We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
