Role Summary
PMO: Oversee the setup and ongoing management of the Program Management Organization (PMO) on behalf of SC&L (Proponent) including systems, procedures, processes, governance and executive-level reporting.
Strategic Planning: Develops SC&L’s annual 5-year business plan, including defining and monitoring corporate performance against strategic goals, coordinating alignment with budgets and manpower plans, and identifying strategic issues and opportunities to improve business performance
Business Transformation: Develops and implements large-scale changes across the SC&L organization. Works closely with a variety of stakeholders to identify, scope and implement transformations that will positively impact the business as a whole.
Key Accountabilities And Responsibilities
PMO –
- SC&L will have a within its strategy large scope of projects with varying scopes and complexities. These projects can be categorized in 4 buckets:
- Strategic projects (e.g. identifying new business areas)
- Asset development projects (e.g. development of warehouses / logistics parks)
- Regional development projects (e.g. activating services for a specific NEOM region)
- Operational improvement projects (e.g. building a tool to increase supply chain execution)
- Set up the Program Management Office (PMO) for SC&L. This includes establishing all PMO systems, procedures, processes, governance and reporting
- Select, implement, and manage as appropriate the digital tool kits for activity such as reporting analytics, trend tracking, document content management, dashboards and collaboration environments.
- Take responsibility for the following activities to enable SC&L to be accountable for the successful delivery of the Program
PMO & Project Controls –
- PMO – digital reporting, risk, processes and procedures, communications and stakeholder management, quality management, change control, governance, RAID (risks, assumptions, issues, and dependencies) management.
- Program Controls – program master schedule, program execution, schedule management and reporting
- Document Control – document management and compliance, configuration management
Functional Support –
- Financial Management & Budget Control – implementation plan, cost/revenue reporting (incl Accruals), AR/AP, budget tracking and control, returns and revenues.
- Business Development – reporting, data and administration
- Corporate Functions – human resources, finance, monitoring and reporting.
HSE & Sustainability Assurance –
- Environmental – EIA monitoring and compliance
- Sustainability – monitoring and reporting.
- Health & Safety – monitoring and reporting.
- Quality – monitoring and reporting.
- Strategic Support & Integration –
- Integration – strategy and implementation
- Be a ‘single source of truth' for SC&L and its employees and act as the single point of contact to integrate, coordinate and report the input from all Sectors, Regions and Projects.
Strategic Planning –
- Define, develop, implement, and monitor SC&L’s corporate and department level strategic objectives and goals and facilitate the development of annual business plans and of multi-year strategic plans.
- Identify relevant strategic questions with SC&L wide or BU specific significance and actively prepare new strategic focus topics including initiatives in connection with the Strategy 2030.
Manages Strategic Planning through:
- Developing long term objectives of SC&L and strategic guidelines
- Developing and institutionalizing strategic planning process
- Consolidating and reviewing long-term business plans of different Business Units (i.e., Forwarding, Warehousing, Last Mile, SC Services and others)
- Facilitates cooperation and ensure overall strategic alignment between business units, departments, etc.
- Creates the connection from our long term strategy into specific actions
- Manages corporate performance through:
- Definition of performance management concept, measures (KPIs), targets, benchmarks and process
- Identification of continuous improvement opportunities throughout the organization
- Collection and review of performance data and reporting to the management.
- Co-lead and coordinate with Finance to perform annual department budget planning and funding
- Co-lead and coordinate with Human Resources to perform annual personnel planning and budgeting
Business Transformation –
- Organizes and delivers strategic and organizational wide transformation projects in line with SC&L’s future strategic direction
- Develops and implements large-scale changes across the SC&L organization, underpinned with the appropriate business case, process mapping, structure and technologies.
- Works closely with a variety of stakeholders to identify, scope and implement transformations that will positively impact the business as a whole.
- Help instill a culture of development, guidance, and performance within SC&L
- Take responsibility for building and maintaining a high-performance team, noting that this will be comprised of both full-time staff and Consultant support
- Participate in setting performance requirements and recruiting for key positions across the Strategy & PMO Department
- Set performance objectives, provide necessary support, evaluate / appraise staff and provide regular feedback on performance.
- Promote a high-performance working environment embracing NEOM’s values.
- Develop and implement a program of capacity development for Division staff.
Education & Experience
- Professional Degree in Business or related field, Master’s Degree or Doctorate in Business Administration, Logistics or International Business Management preferred
- 20+ years’ experience of strategy development, program management / coordination / administration, with at least 10 years in a senior executive or leadership position
- 10+ years of experience of strategy management experience gained in a top tier, global Logistics company.
- Experience in engaging with (virtual) teams and multiple workstreams concurrently.
- Possess strong business and financial acumen which enables success in the strategic & commercial objectives of the organization.
- Strong interpersonal and communication skills to interact with people across all levels.
- Be a visionary leader who inspires trust, leading others with excellent stakeholder management skills.
- Independent thinker with the drive to propel the growth of the organization.
- Understanding of overall Supply Chain Management
- Understanding of 3PL/4PL business models
- Global understanding of sector market dynamics, logistics issues and trends
- Expertise in areas of strategy development, including project management, business analysis and problem solving.
- Excellent written and verbal communication skills in English language.
- Industry experience gained in the Gulf Region desirable.
- General Requirements
- Ability and willingness to travel when necessary.
- Ability to analyze and resolve complex issues, both logical and interpersonal
- Ability to negotiate and defuse conflict.
- Strong analytical and problem-solving skills.
- Experience leading and managing high performing individuals and teams.
- Ability to be a team player that motivates and educates other team members and comprehends complex, technical subjects.
- Excellent prioritization skills to balance key priorities and be able to diversify managing style between diplomacy and tact with assertiveness.
- Excellent verbal and written communication skills and the ability to effectively interact with a diverse group of individuals