Manager, Connectivity and Digital Infrastructure Regulations
Communications & Connectivity
Connectivity & Digital Infrastructure
NEOM Authority is aiming to disrupt existing models and set a new standard for governance in the world. It will institutionalize the Authority of the Future, which is Digitally native, adaptive, Lean and Citizen / Business-centric.
The Department of Communications and Connectivity has a mandate to regulate digital telecommunications and connectivity infrastructure across NEOM and to encourage innovation, research and development of cutting edge, ethical technologies. In addition to this, it has a mandate to encourage private investment and participation in the telecommunications and connectivity sector and to ensure the affordability, accessibility, quality and reliability of connectivity services within NEOM.
The Digital Infrastructure Regulations Manager will manage the development of a transparent, competitive, and non-discriminatory regulatory framework for the provision of ubiquitous digital telecommunications and connectivity services within NEOM that enable high degrees of coverage, quality and availability.Key Accountabilities & Activities
Developing function readiness and establishment
i) Regulations & Policies
- Manage establishment and end state design of all Department of Communications and Connectivity objectives. These can be categorized into 5 dimensions:
- Work with Legal Team on developing and finalizing Regulations, Policies and Standards.
- Provide expert content and collaborate with other departments to address dependencies.
iii) Operational Assets & Systems
- Support the enablement of a high-performing connectivity and digital infrastructure division within the department.
iv) Protocols & Governance
- Work closely with Cognitive Government function to develop both interim and end-state systems to deliver end and interim-state Authority services for licensing, inspections and compliance in line with DCC regulations and rules.
v) Stakeholder Interaction & Interface with Base Economy
- Manage the development of governance, policies and processes required to ensure the high-quality provision of infrastructure regulation service and of the efficient and effective running of related internal activities.
- Identify areas where cooperation and agreements are needed to provide the Department’s services and coordinate with relevant base economy entities to ensure the effective implementation of such agreements.
- Support in developing a plan to support the transition of regulation and policy-making activities from the Communications, Space & Technology commission (CST) to the NEOM Authority.
Manage all regulatory efforts regarding the provision of digital telecommunications and connectivity services within NEOM by:
- Assisting the Head of Connectivity and Digital Infrastructure in achieving the division’s objectives
- Monitoring emerging and long-term needs in areas relating to the provision of digital telecommunications and connectivity services within NEOM and ensuring that the division has the capability to respond in an appropriate manner to these emerging needs.
- Managing the publication of public consultation topics, as required.
- Suggesting new or modified policies and regulations for wired, wireless, submarine cables, and satellite communications providers to continuously improve the regulatory environment
- Coordinating with NEOM authority constituents and the Base Economy
- Managing Device Type Approval services
- Managing licensing and authorization services
- Managing spectrum allocation and usage-related issues, policies and regulations, including coordination with the Base Economy
- Managing inspections, investigations and enforcement activities
- Contributes to creating a culture of development, guidance, and performance within NEOM’s Interim Authority.
- Takes responsibility, in collaboration with the team, for building and maintaining a high-performance team.
- Participates in the development and implementation of a program of capacity development, training and coaching for Division staff.
This is a preliminary definition of core responsibility and functions; however, in consultation with the team, the Connectivity and Digital Infrastructure Regulations Manager should identify the evolution of the operations and the services to be provided in order to materialize NEOM’s vision, and Authority mandates to attract talent and to become an attractive and competitive destination for dreamers and doers.
Background, Skills & Qualifications
Qualifications, Skills, Experience and Mindset
- Degree in Law, Business or Technology-focused domain.
- Relevant years of experience in the public sector or in a private institution focused on digital infrastructure regulation and policy enforcement in a digital technology environment.
- Experience in telecommunications and ICT regulation at regional and international levels would be an asset.
- Likely previous employers: Government institutions focused on regulations, telecommunications, connectivity, and digital infrastructure analysis, and deployment in a technology field; private institutions focused on connectivity and digital infrastructure regulations such as a Mobile Network Operator, International Satellite operator; economic, telecoms or technology consultancy
aspects of desired Mindset:
- Purpose-driven and pioneering mindset – drives change and introduces innovative solutions.
- Fully understands NEOM’s vison as an Accelerator of Human Progress and is excited and motivated to help deliver this vision.
- Aligned to NEOM values.
- A Dreamer AND a Doer – capable of implementing plans to make dreams a reality.
- Resilient, Decisive, Pragmatic.
- Self-starter, proactive, able to deal with ambiguity and capable of creating structure out of chaos and adapting rapidly to changes.
- Values diversity and is an inclusive leader.
- Highly Collaborative.
- Excellent interpersonal skills and ability to communicate effectively both in oral and written forms.