Data Analyst x 3

Homebased, Occasional travel to sites and closest Serco Office (Solihull, Hook, London)

Full time, Permanent

Competitive Salary

Here at Serco, we are looking for three Data Analysts to join our team on a full time, permanent basis. As a Data Analyst you will be required to turn data into valuable insights that inform decisions and provide intelligence to support the formulation of both short-term and long-term strategic plans.

You will be expected to collect, create, cleanse, and interpret data and identify and apply the most appropriate analytical techniques to bring different sources of data together to tell compelling stories that are relevant to business goals. You will be able to present, communicate and disseminate recommendations and analyse effectively, with high impact and be able to present visualisations in a clear way to communicate complex messages.

You will be required to liaise with a range of internal stakeholders, so stakeholder engagement skills are a must, as well as being able to tailor your approach depending on your audience.

Your Main responsibilities:

Perform descriptive, diagnostic, and predictive analytics and support decision making within operational contracts
Influence the revision of processes where applicable
Use statistical evidence to challenge the decisions of stakeholders
Support the contractual reporting process with quantitative analysis and statistical guidance
Work with operational teams and those involved in business improvement activity to better the performance of contracts
Make use of statistical tools and derive insight from data that will inform accurate decision making
Model and build reports within Power BI and communicate with central teams to ensure requirements are established
Continuously improve our service offering by seeking out opportunities to enhance Power BI and the advancement of analytics
Understand business requirements to support the delivery of insights and analytics

What you’ll need to do the role:

Ideally you will already work as a Data Analyst and have a background in statistics with a good understanding of statistical tools
Proficient in the use of the full suite of Microsoft Office products, particularly Excel
Good working knowledge of Power BI and its features, understanding of databases and experience in the report modelling process
A strong understanding of data science tools and techniques
An analytical mind that can interrogate and make sense of large quantities of data
Knowledge of Performance Management Frameworks and Root Cause Analysis
Ideally Lean Six Sigma Green Belt certified

What We Offer

Up to 6% contributory pension scheme
A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Thrive App, Simply Health Plans, Annual Leave Purchase Scheme and more
Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts
Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities
Up to 25 days annual leave plus bank holidays

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Apply

Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Silver Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.

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