Job Role: Junior Application Engineer

Location: Coleshill, Birmingham B46, Hybrid Role, min 3 days office

Salary: Negotiable Depending on Experience + Company Car/Car Allowance

Benefits: 25 days holiday, Pension, Life Assurance

As part of the Company Life Assurance, our employees are entitled to participate in an Employee Assistance Programme (EAP). This is a virtual benefit service which connects our Employees to third party specialists who can help to manage their health and wellbeing and that of their family. In addition to the EAP the service includes:

Remote access to a UK based GP

2nd Opinion consultations

Mental health assessments and physiotherapy.

Trakm8 is a UK based technology leader in fleet management, insurance telematics, connected car, and optimisation. Through IP owned technology, the Group uses AI data analytics collected from its installed base of telematics units to fine tune the algorithms that are used to produce its' solutions; these monitor driver behaviour, identify crash events, and monitor vehicle health to provide actionable insights to continuously improve the security and operational efficiency of both company fleets and private drivers.

The Group's product portfolio includes the latest data analytics and reporting portal (Trakm8 Insight), integrated telematics/cameras/optimisation, self-installed telematics units and one of the widest ranges of installed telematics devices. Trakm8 has over 255,000 connections.

Headquartered in Coleshill near Birmingham alongside its manufacturing facility, the Group supplies to the Fleet, Optimisation, Insurance and Automotive sectors to many well-known customers in the UK and internationally.

Trakm8 has been listed on the AIM market of the London Stock Exchange since 2005. Trakm8 is also recognised with the LSE Green Economy Mark.

We now have an exciting opportunity for a Junior Applications Engineer to join our Established Customer Support team here at the Head office in Coleshill.

Main Responsibilities of the role:

Delivery of Customer telematic solutions

Ownership, Development and delivery of solution plans

Communication with internal and external stakeholders to ensure successful technical and commercial project delivery

Working with core engineering teams to specify, test and deliver new hardware and software features

Working with Customer Service Team to ensure vehicle installations are delivered to specification at the right time

Development of vehicle installation documentation

Provide sales support and expert technical assistance pre/post sale at client sites

Product configuration

1st line technical support for Customer queries

Requirements:

Experience of technical automotive project delivery

Knowledge of vehicle electronic control systems preferred

Good customer facing skills - phone or face to face

Good troubleshooting/diagnostic skills

Engineering Degree e.g. Electronics, Embedded Systems or Automotive or relevant experience

Strong problem solving skills

Excellent technical presentation skills in a Sales environment

Enthusiastic, self-starter with a willingness to learn new systems

Good interpersonal, written and verbal skills

Customer focused, deadline oriented

Someone who is highly organised, driven to achieve results and a team player

Willing to travel on a regular basis

This role requires screening in the below areas:

2 years of satisfactory Employment/Education References

Trakm8 jobs

Junior Applications Engineer