Projects & Installation Engineer

Overview of Role

We are seeking a capable and dependable Field Engineer (internally titled Projects & Installation Engineer) to deliver high-quality IT infrastructure installations and support across customer sites. This is a hands-on, field-based role involving the installation, configuration and commissioning of network and IT systems, as well as conducting wireless and physical site surveys to ensure solutions are designed and deployed to a high technical standard.

The role requires a practical, detail-focused engineer who is confident working independently, comfortable in customer environments, and able to adapt to a variety of sites and technologies. This position is well suited to a mid-level engineer or a strong junior engineer with solid hands-on experience looking to further develop their field and project delivery skills.

Roles and Responsibilities

• Install, configure and commission IT and network infrastructure, including servers, switches, routers, firewalls, wireless access points and structured cabling

• Carry out wireless site surveys (pre and post installation) to assess coverage, capacity, interference and overall performance

• Conduct physical site surveys to evaluate infrastructure readiness, including power, cabling, mounting locations and network requirements

• Troubleshoot and resolve hardware, network and connectivity issues during installation and post-deployment

• Configure, test and validate wired and wireless networks to ensure stability, performance and reliability

• Produce clear and accurate documentation, including installation records, site survey findings, network diagrams and technical reports

• Work closely with project managers, network engineers and customers to deliver projects on time and to agreed specifications

• Adhere to health, safety and security procedures while working on customer premises

• Provide basic user support and technical guidance where required during installations

• Travel to customer sites nationwide, including working away from home as required by project demands

Skills and Requirements

• Proven experience as an IT Field Engineer, Network Technician or similar hands-on technical role

• Strong practical experience installing and commissioning IT and network equipment

• Experience conducting wireless site surveys and using relevant survey tools

• Good working knowledge of TCP/IP networking, VLANs, switching technologies and Wi-Fi standards

• Ability to read, understand and work from network diagrams and technical documentation

• Strong troubleshooting, analytical and problem-solving skills

• Confident communication skills with the ability to work effectively in customer-facing environments

• Ability to work independently, manage workloads and prioritise multiple site visits

• Knowledge of structured cabling standards and best practice

• Experience working within commercial or enterprise IT environments

• Familiarity with enterprise networking and wireless solutions such as Cisco, Aruba, Ubiquiti, Meraki and Fortinet

Working Conditions

• Field-based role with regular travel to customer and operational sites

• The role involves manual handling, including lifting, positioning and installing equipment within racks and ceiling spaces, in line with health and safety requirements

• Working away from home with overnight stays will be required

• Out-of-hours working and occasional weekend work may be necessary to meet operational and customer requirements

Why Join Communicate?

Impact from day one – A brand-new role with real scope to shape strategy, structure, and success
Growth opportunity – Join a PE-backed business scaling fast across the UK
Great benefits – Private healthcare, pension, life cover, 25–30 days holiday + bank holidays, and retail discounts
Positive, high-energy culture – Ambitious, collaborative, and celebrates success

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Projects & Installation Engineer