Projects & Installation Engineer
Overview of Role
We are seeking a capable and dependable Field Engineer (internally titled Projects & Installation Engineer) to deliver high-quality IT infrastructure installations and support across customer sites. This is a hands-on, field-based role involving the installation, configuration and commissioning of network and IT systems, as well as conducting wireless and physical site surveys to ensure solutions are designed and deployed to a high technical standard.
The role requires a practical, detail-focused engineer who is confident working independently, comfortable in customer environments, and able to adapt to a variety of sites and technologies. This position is well suited to a mid-level engineer or a strong junior engineer with solid hands-on experience looking to further develop their field and project delivery skills.
Roles and Responsibilities
• Install, configure and commission IT and network infrastructure, including servers, switches, routers, firewalls, wireless access points and structured cabling
• Carry out wireless site surveys (pre and post installation) to assess coverage, capacity, interference and overall performance
• Conduct physical site surveys to evaluate infrastructure readiness, including power, cabling, mounting locations and network requirements
• Troubleshoot and resolve hardware, network and connectivity issues during installation and post-deployment
• Configure, test and validate wired and wireless networks to ensure stability, performance and reliability
• Produce clear and accurate documentation, including installation records, site survey findings, network diagrams and technical reports
• Work closely with project managers, network engineers and customers to deliver projects on time and to agreed specifications
• Adhere to health, safety and security procedures while working on customer premises
• Provide basic user support and technical guidance where required during installations
• Travel to customer sites nationwide, including working away from home as required by project demands
Skills and Requirements
• Proven experience as an IT Field Engineer, Network Technician or similar hands-on technical role
• Strong practical experience installing and commissioning IT and network equipment
• Experience conducting wireless site surveys and using relevant survey tools
• Good working knowledge of TCP/IP networking, VLANs, switching technologies and Wi-Fi standards
• Ability to read, understand and work from network diagrams and technical documentation
• Strong troubleshooting, analytical and problem-solving skills
• Confident communication skills with the ability to work effectively in customer-facing environments
• Ability to work independently, manage workloads and prioritise multiple site visits
• Knowledge of structured cabling standards and best practice
• Experience working within commercial or enterprise IT environments
• Familiarity with enterprise networking and wireless solutions such as Cisco, Aruba, Ubiquiti, Meraki and Fortinet
Working Conditions
• Field-based role with regular travel to customer and operational sites
• The role involves manual handling, including lifting, positioning and installing equipment within racks and ceiling spaces, in line with health and safety requirements
• Working away from home with overnight stays will be required
• Out-of-hours working and occasional weekend work may be necessary to meet operational and customer requirements
Why Join Communicate?
- Impact from day one – A brand-new role with real scope to shape strategy, structure, and success
- Growth opportunity – Join a PE-backed business scaling fast across the UK
- Great benefits – Private healthcare, pension, life cover, 25–30 days holiday + bank holidays, and retail discounts
- Positive, high-energy culture – Ambitious, collaborative, and celebrates success
