We’re hiring a Head of AI to take ownership of AI and automation across a fast-growing fintech/NBFI environment.
This is a practical, delivery-led role. You’ll review the firm’s entire technology and operational landscape, identify where AI can drive real impact, and lead implementation. The focus is on automation, efficiency, smarter decisioning, and scalable systems, not research for research’s sake.
You’ll work closely with Product, Engineering, Credit, Operations and Commercial teams to embed AI into day-to-day workflows and core platforms.
What you’ll do
- Review existing systems, data flows and business processes end to end
- Identify automation and AI opportunities across credit, underwriting, ops, onboarding and internal tooling
- Build and own an AI roadmap aligned to commercial priorities
- Design and deliver production-ready solutions (LLMs, workflow automation, decision support, data pipelines)
- Introduce AI into operational processes, not just customer-facing product
- Build POCs and take them into live environments
- Select and manage vendors where appropriate
- Ensure everything aligns with governance, risk and regulatory expectations
- Act as the internal AI lead and educator
- Stay hands-on technically while shaping strategy
What we’re looking for
- Experience leading AI or automation initiatives in a boutique NBFI, challenger bank, fintech lender or similar regulated business
- Strong understanding of financial services workflows (credit, onboarding, ops, risk, compliance)
- Hands-on technical background (Python, APIs, LLMs, data platforms, automation tools)
- Proven track record taking AI from idea to production
- Commercial mindset, focused on outcomes and efficiency
- Comfortable working in lean environments with autonomy
- Able to translate business problems into technical solutions
- Experience working within regulated frameworks is a big plus